• We offer exchange or store credit within 7 days of receiving your order

  • Returned items must be in their original form (not worn, altered, washed) and have all original tags/labels attached

  • The store credit coupon will be issued for the amount of the piece/s returned excluding the original shipping cost

  • In the unlikely case that you receive a faulty item, please email us at headoffice@vixenandfox.com.au
  • We will provide a full refund if you have received a faulty item

To organise your return, simply complete the form below and we will be in touch within 24 hours: